Privacy Policy

OUR POLICY:

Healing Hands Hospital is committed to protecting the privacy and confidentiality of all personal and medical information entrusted to us. When you access our website or avail our services, you agree to the terms described in this Privacy Policy. The Hospital is legally obligated to maintain the privacy of your health information, provide you with this notice of our privacy practices, and abide by its terms.

This policy applies to all personal information collected, processed, or displayed on the Healing Hands Hospital website. We take privacy seriously and assure you that your information will only be used as outlined below. Unless required by law, we will not intentionally share your data with any external authority or third party without your consent. However, please note that electronic communications may not always be fully secure from unauthorized access.

CHANGES TO PRIVACY POLICY

Healing Hands Hospital reserves the right to modify or update this Privacy Policy at any time. Any revisions will become effective immediately upon posting on our website. If there are significant changes in how we handle your personal data, we will display a notice on our website so that you may review the updated terms before continuing to use our services.

If you disagree with any modifications, you may discontinue using our website or deactivate your account. Continued use of our services after updates signifies your acceptance of the revised policy.

INFORMATION COLLECTED

To provide you with a personalized experience and enable certain features, Healing Hands Hospital may collect the following types of information:

Name
Date of birth / Age
Gender
Address (including city, state, country, and postal code)
Phone number / Mobile number
Email address
Health conditions and medical history shared by you or on your behalf
Medical records and prescriptions
Financial information for billing or online payments
Login ID and password (if applicable)
Records of communication with Hospital representatives
Usage data, such as time, duration, and frequency of website visits
Any additional information you voluntarily provide

Our website may also use cookies to store session information for a smoother browsing experience. No sensitive personal information is collected automatically from casual visitors. However, even such visitors are advised to read this Privacy Policy carefully. Healing Hands Hospital may also send updates, health tips, and promotional messages via SMS, WhatsApp, or RCS in accordance with applicable communication laws.

USE OF INFORMATION

Healing Hands Hospital employs stringent security measures, technical, operational, and physical, to safeguard your personal and medical data from unauthorized access, misuse, or disclosure. Your personal information will not be sold, rented, or disclosed to any third party without your consent, except in the following cases:

a) Aggregate Data: We may share non-personal, statistical data with partners or affiliates for analytical and business purposes.

b) Legal Requirements: We may disclose personal information when required by law, or when necessary to protect our rights, prevent fraud, ensure safety, or comply with a judicial or government request.

c) Service Providers: We may engage trusted third-party service providers (e.g., payment processors or lab partners) who are bound by confidentiality agreements and only use your information for authorized purposes.

OTHER WEBSITES

Our privacy practices do not extend to external websites linked to or from Healing Hands Hospital’s website. We are not responsible for the content, security, or privacy policies of third-party sites. Users are encouraged to review the privacy policies of any external websites they visit.

COOKIES

The Healing Hands Hospital website may use cookies to enhance your browsing experience. Cookies help us recognize returning visitors, improve our content, and analyze traffic trends. You may disable cookies in your browser settings; however, doing so may limit certain functionalities of our website. We do not track your browsing behavior outside of our website.

LAW AND JURISDICTION

This Privacy Policy and any disputes arising from the use of the Healing Hands Hospital website shall be governed by and interpreted in accordance with the laws of India. All legal proceedings shall fall under the exclusive jurisdiction of the courts located in Nagpur, India.

CONTACT US:

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Healing Hands Hospital

Email: healinghandshospital@gmail.com

Phone: +91 80070 45959

Address: Healing Hands Hospital.

Universal Chowk, 167/2a, near Millat High School, Shantinagar Colony, Nagpur, Maharashtra 440002